New Jersey’s vaccine rollout is mostly working. In Pennsylvania, it’s more complicated.

Plenty of Pennsylvanians have gotten covid-19 shots — the state ranks above average in percentage of residents with first doses — and many New Jerseyans by turn have been frustrated by the process. But by most measures, New Jersey is ahead of its neighbor when it comes to delivering vaccinations. New Jersey has a phone hotline for people without internet access; Pennsylvania has a website with limited utility that offers only information and no appointments. New Jersey has had mass vaccination sites for months; Pennsylvania is only now planning them.