How analytics can support online teaching

Even as they continuously improve their models, sharpen teaching practices and boost academic performance, universities have still found the need to identify areas of opportunity for providing quality service. One key party interested in this information is teachers: as they attend to students first-hand, they need to understand what concerns them and how they interact during classes. As we know, there has been an increase in digital classes across most higher education institutions, but such classes can often mean the teacher has only limited access to and knowledge of what happens during their teaching. Not visible, for example, are most direct interactions between students, nor the level of attention they pay to the class or the activities and so on.