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Malfunctioning NHS app for Covid vaccine status causes travel delays


Travellers have been blocked from boarding flights and ferries for trips abroad after a four-hour outage of England’s NHS app left people unable to access a Covid pass to prove their vaccine status. Hundreds tried to download information that many countries require before departure – including a QR code and details about the jabs they have had – but were told to “try again later”, sparking chaos and fury. The app and nhs.uk website began malfunctioning just before noon on Wednesday, and NHS Digital said the problem had been resolved by 4.30pm. It blamed the outage on “a technical issue with a global service provider that affected many different organisations”.

The Guardian - October 13, 2021

View the full story here: https://www.theguardian.com/world/2021/oct/13/nhs-app-proving-covid-vaccine-status-malfunctions-causing-travel-delays