Bugs in online booking system add to UK's Covid-19 testing crisis

The website for booking coronavirus tests is struggling to cope with the number of requests, adding more problems to those already accrued by the NHS test-and-trace scheme. People in the UK who attempt to book a test for Covid-19 online are directed – once they have passed screening questions to ensure they are entitled to the test – to a purpose-built website where they can theoretically book either a home test kit or a walk-through or drive-through test. However, in practice, an increasing number of users are reporting errors on the site itself that prevent them from even attempting to book a test.